Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement_West China Medical Journal

Authors：

 LUXiao-li ,  LIAOYan , CHENJun-jun

Intensive Care Unit, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;

Corresponding author：

LIAOYan, Email: 1282210549@qq.com

Keywords：

Gallup's Q12; Quality control circle; Engagement; Nurse

DOI：

10.7507/1002-0179.20140228

Video：

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Abstract Full text Figures/Tables Video References Cited by

Objective To study the effect of quality control circle (QCC) on the improvement of Intensive Care Unit (ICU) nurses' engagement in working. Methods Modified Gallup's Q12 questionnaire was used to survey ICU nurses of our hospital before and after QCC was carried out, and then we compared the engagement scores. Results Before and after QCC was carried out, ICU nurses' engagement scores were statistically significant (P<0.01). Conclusion QCC in the ICU is an effective way of improving ICU nurses' engagement, which is worth promoting.

Citation： LUXiao-li, LIAOYan, CHENJun-jun. Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement. West China Medical Journal, 2014, 29(4): 757-759. doi: 10.7507/1002-0179.20140228 Copy

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1. Mills CF. Employee engagement in the wireless industry:a validity study[D]. Minneapolis:Capella University, 2005.
2. 海鸥. QCC在提高护理质量中的效果观察[J]. 中国高等医学教育, 2010, 33(12):121-128.
3. 固敏, 刘淳仪, 白淑芬. 医疗界的Qcc实务一医疗品管的深耕活动[M]. 台北:中卫发展中心, 2008:58.
4. 周爱霞, 季淑玉. 青年护士238名敬业度调查及干预[J]. 齐鲁护理杂志, 2011, 17(24):44-46.
5. 方来坛, 时勘, 张风华. 员工敬业度、工作绩效与工作满意度的关系研究[J]. 管理评论, 2011, 23(12):108-115.
6. Spence LH, Finegan J. Situational and dispositional predictors of nurse managerburnout:a time-lagged analysis[J]. J Nurs Manag, 2008, 16(5):601-607.
7. Brouwers A, Tomic W. A longitudinal study of teacher burnout andperceived selfefficacy in classroom management[J]. Teaching Teacher Educ, 2000, 16(2):239-253.
8. 杨德玲, 王文新. 工作倦怠研究对敬业度特征模型的发展与促进[J]. 商业经济研究, 2011(13):88-90.
9. 万希. 组织提高员工敬业度的方法[J]. 中国人力资源开发, 2010(1):37-39.
10. 方来坛, 时勘, 张风华. 员工敬业度的研究述评[J]. 管理评论, 2010, 22(5):47-53.
11. 金静芬, 陈水红, 邵林玲, 等. 品质管理圈活动在危重病人转运中的应用[J]. 中华医院管理杂志, 2012, 28(1):57-59.
12. 王雪艳, 杨蓉. 品管圈管理模式在神经内科护理管理中的应用[J]. 华西医学, 2012, 27(5):747-748.
13. 唐志红, 田永明, 刘光娣. 品管圈活动在降低外科重症监护高危患者压疮发生率中的作用[J]. 华西医学, 2012, 27(9):1401-1402.
14. 方桂珍. 在护理人员中推行品管圈活动的探讨[J]. 护理研究, 2008, 22(4):1103-1104.

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West China Medical Journal

Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement

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