• 1. Department of Medical Administration, Lanzhou General Hospital of Military Command, Lanzhou, Gansu 730050, P. R. China;
  • 2. Outpatient Department, Lanzhou General Hospital of Military Command, Lanzhou, Gansu 730050, P. R. China;
ANHua-hua, Email: ahh21@126.com
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Objective To provide some basic data for studies in the future on the prevention of medical disputes by exploring its patterns and reasons. Methods Fifty-five processed medical disputes cases accepted between 2012 and 2014 were retrospectively analyzed for their patterns and causes. Results The number of males in the medical disputes was higher than that of females (male: 60.0%, female: 40.0%), and patients at the age of 40-70 also led in the disputes (aged 40-50: 20.0%, aged 50-60: 18.2%; aged 60-70: 20.0%). There were more medical disputes in the department of cardiology (20.0%), orthopedics (16.4%), otolaryngology (12.7%), and gynecology (10.9%). Conclusion There are differences in gender and age of the patients as well as departments in terms of medical disputes. We should try to discover the regular patterns of these disputes. Besides those existing medical indexes, we should establish other warning systems through psychological and sociological status of medical staff and patients for reducing medical disputes, which can surely help the administration of medical quality intervention on medical disputes.

Citation: WANGDong-hong, ANHua-hua, LIANGTao, ZHUFa-cui, SUNXin, XIONGJian-ting. Analysis of Processed Medical Disputes in One Hospital. West China Medical Journal, 2015, 30(6): 1175-1178. doi: 10.7507/1002-0179.20150339 Copy

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