Function of Emotional Management in Alleviating Job Burnout for Health Care Providers_West China Medical Journal

Authors：

 JiangJingyuan ,  HuHai , ChenXiaoli , YeLei

Emergency Department, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;

Corresponding author：

HuHai, Email: 412643356@qq.com

Keywords：

Health care provider; Job burnout; Emotion management

DOI：

10.7507/1002-0179.201600278

Video：

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Objective To study whether emotional management can alleviate the occupational burnout of the health care providers. Methods From May 1st 2015 to February 29th 2016, we sampled the medical workers of a class-3 grade-A hospital randomly, and performed the emotional management through self-emotion management and professionals-conducted emotion-management. The discrepancies before and after intervention were studied using Maslach Burnout Inventory General Survey (MBI-GS). Results In total, 100 medical workers were enrolled in our study, of which there were 27 males and 73 females. There were 11 doctors and 89 nurses. The average age was (34.5±5.6) years. According to the MBI-GS survey, there were 69 medical workers suffering from occupational burnout. There were significant statistical differences before and after intervention in the MBI-GS scores in four aspects including emotion exhaustion, work status, sense of achievement and the total scores (P＜0.05). Conclusion The medical workers can alleviate the occupational burnout under the self-management or professionals-conducted management of emotion.

Citation： JiangJingyuan, HuHai, ChenXiaoli, YeLei. Function of Emotional Management in Alleviating Job Burnout for Health Care Providers. West China Medical Journal, 2016, 31(6): 1035-1037. doi: 10.7507/1002-0179.201600278 Copy

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15.	王栋梅, 杨凤翔, 李侠, 等. 神经外科优质护理示范病区创建中的护士情绪资本管理[J]. 湖北医药学院学报, 2011, 30(3): 341-343.
16.	谭其玲, 谷波, 胡艳. 品管圈在护士情绪控制管理中的应用[J]. 护理研究, 2012, 12(34): 3235-3236.
17.	代敏. 护理人员参加心理咨询培训的意义[J]. 家庭护士, 2008, 6(2): 450-451.
18.	高燕, 凌云, 朱洪清. 心灵绿洲工作室在神经外科护士情绪控制管理中的应用[J]. 中国护理管理, 2014, 14(10): 1068-1070.
19.	张建娜, 陈忠兰. 急诊科护士工作倦怠调查研究[J]. 华西医学, 2013, 28(9): 1373-1375.

1. Pamela JM, Mervin DL. Differential impact of administrative, organizational, and personality factors on teacher burnout[J]. Teaching Teacher Educ, 1989, 5(4): 337-353.
2. Ahola K, Hakanen J. Job strain, burnout, and depressive symptoms: a prospective study among dentists[J]. J Affect Disord, 2007, 104(1/2/3): 103-110.
3. 薛立娟, 奚耕思, 刘倩, 等. 职业倦怠与抑郁症的相关性及其生物学基础研究[J]. 现代生物医学进展, 2013, 12(26): 5163-5167.
4. 刘姣姣, 奚耕思, 刘倩. 职业倦怠与焦虑的相关性及其生物学基础研究[J]. 现代生物医学进展, 2012, 21(12): 4131-4135.
5. 张铁山, 李殿富. 医务人员工作倦怠——一个不容忽视的问题[J]. 中国医院管理, 2004, 9(9): 5-7.
6. Goleman D. Emotionalintelligence[M]. New York: Bantam Books, 1995: 34-39.
7. 张晓莉, 田淑华. 医务人员职业倦怠与压力水平的关系[J]. 川北医学院学报, 2007, 6(22): 533-536.
8. 韩占元. 社会矛盾调处中的不良情绪控制[J]. 人民论坛, 2013(35): 53-54.
9. 杨曦, 张桂祯, 张新颜, 等. 医护人员职业倦怠现状分析及对策探讨[J]. 西南军医, 2015, 17(6): 607-610.
10. 李超平, 时勘. 分配公平与程序公平对工作倦怠的影响[J]. 心理学报, 2003, 35(5): 677-684.
11. 徐丽芬. 社区医院护士心理契约与职业倦怠的相关性分析[J]. 中国卫生产业, 2015, 12(6): 179-180.
12. 夏晶. 护士职业倦怠的影响因素分析[J]. 中国卫生产业, 2015, 12(19): 143-144.
13. 刘滟华, 任桂秀. 临床护士心理健康状况的调查[J]. 川北医学院学报, 2007, 22(2): 201-202.
14. 张理义, 张金美, 高玉芳, 等. 医生及护士职业倦怠状况及其影响因素研究[J]. 中国健康心理学杂志, 2011, 19(11): 1345-1347.
15. 王栋梅, 杨凤翔, 李侠, 等. 神经外科优质护理示范病区创建中的护士情绪资本管理[J]. 湖北医药学院学报, 2011, 30(3): 341-343.
16. 谭其玲, 谷波, 胡艳. 品管圈在护士情绪控制管理中的应用[J]. 护理研究, 2012, 12(34): 3235-3236.
17. 代敏. 护理人员参加心理咨询培训的意义[J]. 家庭护士, 2008, 6(2): 450-451.
18. 高燕, 凌云, 朱洪清. 心灵绿洲工作室在神经外科护士情绪控制管理中的应用[J]. 中国护理管理, 2014, 14(10): 1068-1070.
19. 张建娜, 陈忠兰. 急诊科护士工作倦怠调查研究[J]. 华西医学, 2013, 28(9): 1373-1375.

West China Medical Journal

Function of Emotional Management in Alleviating Job Burnout for Health Care Providers

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