west china medical publishers
Keyword
  • Title
  • Author
  • Keyword
  • Abstract
Advance search
Advance search

Search

find Keyword "根本原因分析法" 2 results
  • Efficacy of Root Cause Analysis on the Management of Adverse Nursing Events in the Infusion Room of the Department of Pediatrics

    ObjectiveTo explore the application and effect of root cause analysis (RCA) in the management of adverse nursing events. MethodsNursing staff members were trained to establish the team of root cause analysis. They collected related materials of adverse nursing events in the infusion room of the Department of Pediatrics, found out the proximal causes and root causes, developed and implemented the corrective measures. RCA was carried out between January 2013 and December 2014. The efficacy was evaluated and the adverse events rate was compared before and after the practice. ResultsAfter the performance of RCA, the reporting rate of adverse events increased, the rate of adverse events decreased, and the reporting rate of potential safety problems also increased. All those changes were significant (P<0.01). ConclusionRoot cause analysis can decrease the rate of adverse nursing events, raise the reporting rate of adverse events. It is an effective guarantee to improve the nursing safety management.

    Release date: Export PDF Favorites Scan
  • 根本原因分析在降低门诊采血护患纠纷中的应用

    目的用根本原因分析法(RCA)分析门诊采血工作中不断增多的护患纠纷的原因,并采取相应的对策,减少护患纠纷的发生。 方法整理分析2014年某院门诊采血室护患纠纷案例发生情况,采用RCA法分析发生原因,得出其原因主要为护患沟通不良、护理人员主动服务意识不强、护理人员操作欠规范、护理人力资源不足、环境因素等,针对各原因于2015年采取综合整改措施。比较分析实施相应防范措施前后的护患纠纷发生情况。 结果2014年护士总数18人,抽血患者总数约为87万例次,发生护患纠纷72例次,护均纠纷发生率为4.0例次/护,患均纠纷发生率约为8.28/10万;2015年护士总数32人,抽血患者总数约为88万例次,发生护患纠纷20例次,护均纠纷发生率为0.6例/护,患均纠纷发生率约为2.27/10万。 结论RCA法能够找出引起护患纠纷的根本原因,优化护理环节,有效降低门诊采血室护患纠纷发生率,提高患者满意度。

    Release date: Export PDF Favorites Scan
1 pages Previous 1 Next

Format

Content