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find Keyword "纠纷" 33 results
  • Survey on Patients’ Cognition of Third-party Mediation Model for Medical Disputes

    ObjectiveTo understand patients’ cognition of third-party mediation model for medical disputes, analyze the factors influencing the trust of patients on third-party mediation, and propose recommendations for building third-party mediation mechanisms. MethodsFrom November 2013 to April 2014, we referred past literature to design a relevant questionnaire on the cognition of third-party mediation for medical disputes. Patients who had reached the end of the treatment were surveyed by random cluster sampling. The raw data were put into the computer for statistical analysis by SPSS 18.0. ResultsAfter giving out 500 questionnaires, we acquired 486 effective questionnaires. The result showed that 61.52% of the patients knew of third-party mediation; 55.35% of the patients considered that thirdparty mediation should be set in and supervised by the court or judicial administrative department; if the mediation failed, 57.41% of the patients chose to resolve the dispute through legal channels, and 67.90% of the patients tended to confirm the force of mediation conclusion by arbitration; 70.58% of the patients considered that mediators should have professional background of medicine and law; 73.05% of the patients tended to take conclusions of forensic identification as the basis for mediation; 64.81% of the patients were biased to take Tort Liability Act as the basis for determining the compensation; 53.70% of the patients believed that financial allocations could solve the fund problems of third-party mediation, while 38.48% of the patients thought the funds should be provided by insurance companies; 91.15% of the patients thought the medical institutions should purchase medical liability insurance, and 54.32% of the patients thought insurance companies should not intervene the process of meditation. Conclusions Government should provide financial allocations to ensure the funds of third-party mediation. Besides, medical insurance should be brought in as a supplement. Medical institutions should purchase medical liability insurance to solve problems caused by medical disputes. Third-party mediation should be set in and supervised by the court or the judicial administrative department. Mediators should have professional background of medicine and law. Conclusions of forensic identification should be the basis for third-party mediation.

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  • 肿瘤医院门诊患者的安全隐患分析与管理对策

    目的 探讨肿瘤专科医院门诊患者就诊中的安全隐患和防范措施。 方法 从2009年1月起,通过采取加强各个环节的安全管理,制订应急预案,增强医务人员的安全意识教育和急救能力培训等措施,全面防范门诊突发安全事件的发生。 结果 投诉纠纷和意外发生率由2006年-2008年的48起、0.028 2%下降到2009年-2011年的33起、发生率分别下降至0.026 5%、0.017 8%、0.010 9%,安全防范管理效果明显。 结论 实施对门诊患者的安全管理,可减少医疗纠纷,降低患者风险,提升门诊服务质量和社会形象。

    Release date:2016-09-08 09:18 Export PDF Favorites Scan
  • 就诊指导对心血管外科门诊护患纠纷发生率的影响

    目的讨论有效就诊指导对减少心血管外科门诊护患纠纷的效果。 方法将复诊≥2次的心血管外科术后患者按医院门诊就诊系统时间顺序进行分组,将2013年2月1日-6月30日的患者纳入对照组,2013年7月1日-11月30日的患者纳入试验组,各7 700例。就诊前后对试验组实施有效的就诊指导,包括询问病情、介绍医生及坐诊时间、指导预约手术及复诊号源;对照组则按常规予以指导,分析比较两组护患纠纷发生率。 结果试验组护患纠纷的发生率为0.013%,较对照组0.156%明显降低,差异有统计学意义(P=0.002)。 结论在就诊前后对心血管外科患者实施有效就诊指导,可减少护患矛盾的发生,使患者愉快、满意、守秩序地完成就诊。

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  • 急诊医疗纠纷分析及防范措施

    目的探讨急诊医疗纠纷发生的原因及影响因素,以便制定相应的防范对策。 方法对2008年1月-2013年12月由医疗纠纷处理部门正式受理的与急诊相关的22起医疗纠纷案例进行原因分析和评估。 结果医疗纠纷发生的主要原因为知情告知不充分9例(占40.9%),服务态度不满意6例(占27.3%),医疗技术不满意4例(占18.2%),违反规章制度、风险意识淡薄、急诊流程不满意及收费不满意共3例(共占13.6%)。 结论医疗纠纷的发生是多重因素导致的结果,涉及医疗单位、医务工作者、患者及社会因素。其中坚持以患者为中心,尊重患者,提高医疗技术水平及沟通技巧,提升服务态度是减少医疗纠纷发生的主要途径。

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  • 良好交流对减少老年护患纠纷的作用分析

    目的:增强老年患者对护理的信任度,提高护理满意率,亲和护患关系,减少护患纠纷的发生。方法:规范护理服务用语,注意服务细节,主动与危、急、重患者及其家属沟通交流,同时加强护士的自身素质培养。结果:满意度呈直线上升。结论:良好的交流有助密切护患关系,减少老年护患纠纷。

    Release date:2016-09-08 09:54 Export PDF Favorites Scan
  • A Retrospective Analysis on the Forensic Appraisal of Medical Dispute in the Department of Pediatrics

    目的 从法医学角度探讨儿科医疗纠纷案件特点及成因。 方法 对四川华西法医学鉴定中心2002 年1月-2011年12月受理的184例儿童死亡并进行尸检的儿科医疗纠纷案件的法医学鉴定资料进行回顾性研究。 结果 儿科医疗纠纷呈逐年升高趋势,年龄以新生儿为主,死因以呼吸系统疾病为主;临床-尸检符合率低(55.23%),医疗过错率高(60.47%),且两者呈负相关。 结论 儿科医疗纠纷临床-尸检符合率比所有年龄段人群低,医疗过错率比所有年龄段人群高,且呈现出临床-尸检诊断符合率越低,医疗过错率越高的特征。

    Release date:2016-09-07 02:34 Export PDF Favorites Scan
  • 护患纠纷的原因及防范措施

    护患纠纷是目前导致医护人员与患者关系紧张的重要因素之一,护患纠纷的产生有多种原因,本文从多个方面分析纠纷产生的原因,并提出避免护患纠纷的建议,以期为防范护患纠纷提供参考

    Release date:2016-09-08 09:54 Export PDF Favorites Scan
  • Investigation and Analysis of 7 863 Blood Transfusion Applications

    目的:了解我院输血申请单规范填写的情况,分析其中存在的问题,以便采取积极有效的预防措施,规范输血申请单填写,提高临床输血安全性,防范因输血导致的医疗纠纷。方法:对2008年10月至2009年3月临床输血申请单(包括手术备血输血申请单)进行调查,以项目填写完整、字迹清楚工整、有经治医生和审核医生签字者为合格。结果:共调查7863份输血申请单,其中规范填写共6391份,占81.3%,未规范填写1 472份,占18.7%。结论:通过对临床输血申请单超填写的调查,分析其中存在的问题,以提高医务人员对规范填写输血申请单及临床输血相关的法律法规的认识,提高临床输血安全性,防范因输血导致的医疗纠纷。

    Release date:2016-09-08 10:01 Export PDF Favorites Scan
  • A Survey on Medical Students'Awareness of Medical Liability-related Provisions of Tort Liability Act

    ObjectiveTo learn about the awareness of medical liability-related provisions of Tort Liability Act of undergraduates in medical schools, thus to provide reference for the modification of teaching plans of undergraduate medical education. MethodsBetween September and December 2012, we conducted a sampling survey on undergraduates of West China Medical School using a self-designed questionnaire about medical liability-related provisions of Tort Liability Act. ResultsGenerally, students'awareness of the provisions was low, and most of the students did not have a good understanding of the provisions related to medical disputes. The respondents'knowledge of medical liability-related provisions of Tort Liability Act did not match with their grade in school and their level of medical knowledge. Most of their knowledge about medical law was learned from mass media. Undergraduate medical students had an expectation to learn more about medical law from class. ConclusionMedical law classes should be put into the teaching plans of medical education.

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  • Forensic Analysis on Cardiac Surgery-related Medical Disputes

    目的 分析心脏手术相关医疗纠纷的临床及法医学特点,并就发生原因进行剖析及提出相应防范措施。 方法 对2002年1月-2011年12月四川华西法医学鉴定中心受理的四川省各级医疗机构发生的17例与心脏手术相关的医疗纠纷法医学鉴定资料进行回顾性分析。 结果 17例心脏手术相关医疗纠纷中,12例进行了尸体解剖死因鉴定,死亡原因有心脏传导系统出血,术后感染,低心排量综合症、肺动脉高压、失血性休克致死等。其余5例加上尸体解剖2例在内共7例进行了医疗过错鉴定,存在的医疗过错包括术前检查不完善,告知不充分,手术操作不细致,术后观察、处理不足,医疗记录不完整等。 结论 心脏手术相关医疗纠纷与术后并发症关系密切,医护人员应重视对心脏术后并发症的防治。尸体解剖对解决心脏术后死亡引起的医疗纠纷具有重要意义。

    Release date:2016-09-07 02:34 Export PDF Favorites Scan
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