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find Keyword "纠纷" 33 results
  • Application of the Principle of Onus Proof Conversion in Laparoscopicl Cholecystectomy Disputed Case

    As a new discipline, the cardiac surgery has a great development in the modern age, but still faces many problems and disputes. The emergence of the evidence-based medicine (EBM), which emphasizes the best evidence, and combines the doctor’s clinical experience to make the best judgment, gives the development of the cardiac surgery a new thinking. Four systematic reviews published in The Cochrane Library (Issue 3, 2004) have interprated the importance of EBM on how to resolve the actual problems in different field of the cardiac surgery.

    Release date:2016-09-07 02:25 Export PDF Favorites Scan
  • 肿瘤医院门诊患者的安全隐患分析与管理对策

    目的 探讨肿瘤专科医院门诊患者就诊中的安全隐患和防范措施。 方法 从2009年1月起,通过采取加强各个环节的安全管理,制订应急预案,增强医务人员的安全意识教育和急救能力培训等措施,全面防范门诊突发安全事件的发生。 结果 投诉纠纷和意外发生率由2006年-2008年的48起、0.028 2%下降到2009年-2011年的33起、发生率分别下降至0.026 5%、0.017 8%、0.010 9%,安全防范管理效果明显。 结论 实施对门诊患者的安全管理,可减少医疗纠纷,降低患者风险,提升门诊服务质量和社会形象。

    Release date:2016-09-08 09:18 Export PDF Favorites Scan
  • 医院财务人员与患者纠纷原因及防范措施

    从医院救死护伤,一切以患者为中心的社会职责和服务理念为出发点,就财务人员如何做好窗口服务工作,避免纠纷发生进行了相关阐述,并针对财务人员与患者易产生纠纷的原因,提出应对建议与措施,以期为防范纠纷,提高服务质量提供参考依据。

    Release date:2016-09-07 02:37 Export PDF Favorites Scan
  • 患者对侵权责任法的认知及医患关系调查分析

    目的了解患者对《侵权责任法》相关医疗法律法规的认知程度及其对目前医患关系相关问题的看法,为医疗安全及医疗立法提出建议。 方法随机抽取2013年7月-9月6所医院的605例住院患者,利用自行设计的问卷对其进行调查,并对资料进行统计分析。 结果共回收有效问卷542份,伤口患者对侵权责任法及相关医疗法规的认知程度不高,313例(57.7%)对侵权责任法一点也不了解;多数患者(50.6%)认为目前的医患关系更紧张,且平均月收入和付费方式不同的人群对医患关系紧张程度的认知存在差异;患者认为经济因素是影响患者群体就医行为选择的首要原因,不同收入的人群选择的就医行为也不相同;对于医疗纠纷解决方式,56.5%的患者不清楚医学会鉴定与司法鉴定的区别;仅有32.3%的患者相信第三方调解机构的协调意见。 结论应通过多种渠道加大对大众的普法力度,使其明白自己在医疗行为的权利和义务;进一步建立健全医疗保障制度和完善医患纠纷解决方式,依然是构建和谐医患关系的关键所在。

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  • The Survey on Third-party Mediation Model for Medical Disputes

    ObjectiveTo understand the cognition and mediation tendencies of health care workers in terms of third-party mediation for medical disputes, analyze the factors influencing the trust of both doctors and patients on third-party mediation, and propose suggestions on building third-party mediation mechanisms for medical disputes. MethodsBetween August and December 2012, we made the cognition questionnaire on third-party mediation for medical disputes based on the past medical literature, and the knowledge of doctor-patient relationship as well as third-party mediation agency's organizational structure (including locations and management authorities), staffing, mediation basis, validity sources and fund ensuring. We performed the random cluster sampling survey on all health care workers in five hospitals of different levels. The original data were put into the computer for statistical analysis by SPSS 18.0. ResultsThe knowledge of health care workers on third-party mediation was high. They believed that the best place for solving medical disputes should be the court or judicial administrative department, and the management authorities should be health administrative departments. In case of mediation failure, the majority of health care staff chose to continue to solve the dispute through legal channels. For the effectiveness of mediation conclusion, most health care workers tended to believe in the form of arbitration. They thought that mediators should have professional background of medicine and law; the majority of those surveyed doctors tended to accept forensic conclusions as a basis for mediation. For determining the compensation, doctors were in favor of Applicable Regulations for Medical Malpractice. Over 40% of medical staff believed that third-party mediation should be financed by government financial allocation, and more than half of the medical staff believed that it should be paid by the insurance company. ConclusionThird-party mediation should be set in and managed by the court or judicial and administrative departments. Mediator group should be formed by professionals of law and medical sciences. In the mediation process, it is recommended that the focus of controversy should be identified by forensic identification in order to form a clear division of responsibilities and high mediation efficiency. We recommend that the government introduce in financial allocations at all levels on the basis of medical liability insurance system, and force medical institutions to purchase medical liability insurance through the regulations of law, in order to provide funding support for the operation of third-party mediation organizations. Meanwhile, medical liability insurance companies should be operated under strict supervision to avoid their interference on the mediation work.

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  • 良好交流对减少老年护患纠纷的作用分析

    目的:增强老年患者对护理的信任度,提高护理满意率,亲和护患关系,减少护患纠纷的发生。方法:规范护理服务用语,注意服务细节,主动与危、急、重患者及其家属沟通交流,同时加强护士的自身素质培养。结果:满意度呈直线上升。结论:良好的交流有助密切护患关系,减少老年护患纠纷。

    Release date:2016-09-08 09:54 Export PDF Favorites Scan
  • A Retrospective Analysis on 356 Cases of Forensic Identification for Medical Disputes

    目的:探讨《医疗事故处理条例》颁布后医疗纠纷法医学鉴定的相关特点,启示医务人员在防范医疗纠纷时应注意的相关问题。方法:对四川华西法医学鉴定中心2002年~2006年受理的356例医疗纠纷法医学鉴定资料进行回顾性研究。结果:(1)《医疗事故处理条例》实施以来,医疗纠纷案例逐年增多,个体诊所和三级医院医疗纠纷比例和过错率降低,二级医院和一级医院医疗纠纷率和医疗过错率增加;(2)误诊误治等医疗技术方面的过失是导致医疗事故的主要原因;骨科、妇产科和普外科等手术科室的医疗风险最大;(3)医疗纠纷死亡的患者尸检主要集中在儿童和中青年。各年龄段常见死因不同。三级医院在医院临床死因诊断与法医尸检诊断上符合率最高;(4)侵犯患者知情同意权的现象比较多见;(5)疾病自然转归是被鉴定为非医疗事故的最常见原因;结论:《医疗事故处理条例》颁布后,医疗纠纷法医学鉴定案例逐年增多;目前医疗纠纷的特点和产生原因有了新的变化,其中尤以侵犯患者知情同意权和医患沟通障碍突出。

    Release date:2016-09-08 09:54 Export PDF Favorites Scan
  • Investigation and Analysis of 7 863 Blood Transfusion Applications

    目的:了解我院输血申请单规范填写的情况,分析其中存在的问题,以便采取积极有效的预防措施,规范输血申请单填写,提高临床输血安全性,防范因输血导致的医疗纠纷。方法:对2008年10月至2009年3月临床输血申请单(包括手术备血输血申请单)进行调查,以项目填写完整、字迹清楚工整、有经治医生和审核医生签字者为合格。结果:共调查7863份输血申请单,其中规范填写共6391份,占81.3%,未规范填写1 472份,占18.7%。结论:通过对临床输血申请单超填写的调查,分析其中存在的问题,以提高医务人员对规范填写输血申请单及临床输血相关的法律法规的认识,提高临床输血安全性,防范因输血导致的医疗纠纷。

    Release date:2016-09-08 10:01 Export PDF Favorites Scan
  • 医疗纠纷调解处置对策与方法

    医疗纠纷是医院运行发展中一个难以回避的问题,军队医院也不例外。为防范疗纠纷,应从加强管理组织体系、强化医务人员法制观念、健全医疗规章制度、强化环节质量管理控制、实施责任追究制等方面采取一系列对策与措施,使医疗差错和医疗纠纷得以控制和降低;纠纷事件也可得到科学妥善处置,有力的促进了医院的建设发展和核心保障能力的提升。

    Release date:2021-06-23 07:35 Export PDF Favorites Scan
  • 急诊医疗纠纷分析及防范措施

    目的探讨急诊医疗纠纷发生的原因及影响因素,以便制定相应的防范对策。 方法对2008年1月-2013年12月由医疗纠纷处理部门正式受理的与急诊相关的22起医疗纠纷案例进行原因分析和评估。 结果医疗纠纷发生的主要原因为知情告知不充分9例(占40.9%),服务态度不满意6例(占27.3%),医疗技术不满意4例(占18.2%),违反规章制度、风险意识淡薄、急诊流程不满意及收费不满意共3例(共占13.6%)。 结论医疗纠纷的发生是多重因素导致的结果,涉及医疗单位、医务工作者、患者及社会因素。其中坚持以患者为中心,尊重患者,提高医疗技术水平及沟通技巧,提升服务态度是减少医疗纠纷发生的主要途径。

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