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find Keyword "门诊" 88 results
  • 肿瘤医院门诊患者的安全隐患分析与管理对策

    目的 探讨肿瘤专科医院门诊患者就诊中的安全隐患和防范措施。 方法 从2009年1月起,通过采取加强各个环节的安全管理,制订应急预案,增强医务人员的安全意识教育和急救能力培训等措施,全面防范门诊突发安全事件的发生。 结果 投诉纠纷和意外发生率由2006年-2008年的48起、0.028 2%下降到2009年-2011年的33起、发生率分别下降至0.026 5%、0.017 8%、0.010 9%,安全防范管理效果明显。 结论 实施对门诊患者的安全管理,可减少医疗纠纷,降低患者风险,提升门诊服务质量和社会形象。

    Release date:2016-09-08 09:18 Export PDF Favorites Scan
  • Exploration of multi-type outpatient multi-disciplinary team models

    The outpatient multi-disciplinary team (MDT) model is an important measure to improve the quality of medical services and enhance patients’ medical experience. The Second Affiliated Hospital of Zhejiang University School of Medicine has explored three types of outpatient MDT models, namely specialized disease model, self-service model, and professor team model, in order to improve the accessibility and coverage of outpatient MDT. Through practice, it has been found that the implementation of multi-type outpatient MDT models can further leverage the advantages of MDT in society, hospitals, and patients. This article will share the experience of building multi-type outpatient multi-disciplinary team models mentioned above.

    Release date:2024-02-29 12:02 Export PDF Favorites Scan
  • Kano模型调查结果分析对改进门诊服务的指导意义

    目的 利用 Kano 模型在医院门诊服务调查中的结果来改进门诊服务。 方法 设计 Kano 模型门诊服务需求调查问卷,于 2016 年 8 月对某三级甲等专科医院门诊患者进行调查,问卷包括医疗环境、医疗便利程度、服务水平、医疗质量、医疗费用、尊重患者权益 6 个维度,共 26 项指标,分别用喜欢、理应如此、无所谓、能忍受、不喜欢 5 个选项评定相关质量的属性占比,并将属性得分最高者确定为该项质量属性,运用 Kano 模型结果对门诊服务情况进行分析,以改进服务。 结果 26 项门诊服务项目中有 17 项为必备质量属性,9 项为期望质量属性,无魅力质量属性项目。门诊患者对门诊服务项目的满意度评价为 0.41~0.58,无超过 0.6 接近 1 的项目;重要度评价为 0.58~0.85。 结论 该院门诊服务基本达到患者满意的程度,但缺乏魅力属性要素。该调查结果为管理者提供了如何改善门诊服务的参考。

    Release date:2017-09-22 03:44 Export PDF Favorites Scan
  • Exploration and Strategy of Strengthening Emergency Response Capacitybuilding for Outpatient Department

    总结华西医院门诊部在2008年反“藏独”,“5·12”汶川大地震,保“奥运”期间有效的应急措施。回顾性分析了在突发事件发生时实施应急管理、常规管理双轨运作的对策,探讨用科学发展观加强区域性综合医院门诊部应急能力建设的策略,为日后门诊应急工作的组织和实施提供参考。

    Release date:2016-09-08 09:56 Export PDF Favorites Scan
  • Efficacy and long-term retention rate comparision of ketogenic diet (KD) for children with intractable epilepsy in outpatient department and inpatient department

    ObjectiveTo compare the efficacy and compliance of children children with refractory epilepsy receiving ketogenic diet (KD) in outpatient department with children receiving KD treatment in inpatient department. MethodsA retrospective study of 44 children with intractable epilepsy receiving the modified classical ketogenic diets in outpatient department from June 2014 to December 2015, who were followed-up during the third, sixth and twelfth month. Records of epileptic seizures and adverse reactions were used to evaluate the efficacy and retention rate of inpatient department KD treatment in children with refractory epilepsy, and compared with 104 children receiving KD treatment in inpatient department at the same period. ResultsThirty-four of the forty-four children comleted observation after 12-month follow-up, 15 cases had been seizure freedom, 22 cases had more than 50% reduction in seizure frequency, 12 patients had less than 50% reduction in seizure frequency.The total effective rate of the KD therapy in outpatient department was 64.7%, and the retention rate was 71%. 18 of of the 104 children with KD treatment in inpatient department at the same period comleted observation after 12-month follow-up, 3 cases had been seizure freedom, 5 cases had more than 50% reduction in seizure frequency, 13 cases had less than 50% reduction in seizure frequency.The total effective rate of the KD therapy in inpatient department was 27.8%, and the retention rate was 17.3%. ConclusionThe KD therapy in outpatient department is effective to children with intractable epilepsy, and there is a highly efficacy and compliance of children receiving KD in outpatient department comparing with children receiving KD in inpatient department. Therefore, it's optional to children with refractory epilepsy who can't received KD by inpatient department because of insufficient number of beds.

    Release date:2017-01-22 09:09 Export PDF Favorites Scan
  • The Anxiety Status and Related Factors of H1N1 Patients at the Influenza Peak of Fever Clinics

    【摘要】 目的 了解甲型H1N1流感发热病区门诊就诊高峰期患者焦虑状况及相关因素,采取针对性护理措施减轻患者焦虑情绪。 方法 2009年11月上旬-12月上旬采用一般资料调查和Zung′s焦虑自评量表(SAS)对219例患者进行调查分析。 结果 219例患者SAS平均分为(33.70±8.60)分,其中17例SAS总分≥50分,存在焦虑情绪,发生率7.76%。多元回归分析结果显示,在年龄、性别、城乡差异、发热程度等因素中,与焦虑症状有关的主要因素为年龄和发热程度。 结论 甲型H1N1流感发热病区门诊就诊高峰期患者焦虑情绪明显高于常模,应引起重视,在门诊工作中加强心理护理,减轻和尽力消除患者的焦虑情绪,以免对病情产生不利影响,不利于控制流感疫情。【Abstract】 Objective To investigate the anxiety status and related factors of H1N1 patients at influenza peak of fever clinics,and to take specific measures to reduce anxiety in patients. Methods The general information and Zung′s self rating anxiety scale (SAS) were taken to analyze 219 patients from early November to early December 2009. Results The average SAS score of the 219 patients was 33.70±8.60, in which there were 17 patients (7.76%) with total scores ≥ 50 and anxiety. Multiple regression analysis showed that the age and temperature were related factors among age, gender, urban-rural differences, and fever. Conclusion The survey suggests that the pafients at the H1N1 influenza peak of fever clinics are significantly more anxious than normal anxiety. Out-patient work should strengthen psychological care to reduce and try to eliminate the anxiety of patients, in order to avoid adverse impact which is not conducive to control influenza outbreaks.

    Release date:2016-09-08 09:52 Export PDF Favorites Scan
  • 门诊乳腺科患者知识问卷调查分析及对策

    目的:了解门诊乳腺科患者对乳腺疾病相关知识的知晓率及心理状态,以便在护理工作中为患者做针对性的护理指导。方法:面对面调查法,患者自愿的方式。结果:428例患者中,272例(63%)不知道乳腺疾病相关知识,377例(88%)患者不知道乳腺自我保健,355例(83%)患者不知道乳腺自查的方法及时间;正常心态仅63例(15%),85%的患者存在焦虑、烦躁、恐惧等负性心理,且多数为复合心态。结论:在门诊护理工作中,对门诊乳腺科患者进行乳腺疾病预防保健指导,以提高患者其知识知晓率,减轻患者的负性心理十分必要。

    Release date:2016-09-08 09:56 Export PDF Favorites Scan
  • 优质护理在神经内科门诊脑血管疾病中的应用效果研究

    目的探讨神经内科门诊优质护理对脑血管疾病康复期患者的临床护理效果。 方法对2011年1月-2月结束住院治疗后门诊随访的100例首发脑血管疾病患者分别采用常规护理(对照组)和优质护理(干预组),两组各50例。对照组实施常规护理;干预组采用优质护理,主要包括采取心理护理、健康教育、康复指导、家庭干预以及定期电话随访等综合护理干预措施。随访1年后比较两组护理效果。 结果干预组35例完全恢复,11例部分恢复,4例未恢复;对照组22例完全恢复,13例部分恢复,15例未恢复;两组差异有统计学意义(Z=2.951,P=0.003)。干预组40例对护理满意度,8例较满意,2例不满意;对照组28例满意,12例较满意,10例不满意;两组差异有统计学意义(Z=2.750,P=0.006)。干预组复发8例(16.0%),对照组复发20例(40.0%),两组差异具有统计学意义(χ2=7.143,P=0.008)。 结论优质护理在神经内科门诊脑血管疾病患者护理中效果较好,值得推广使用。

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  • Application of multi-disciplinary team clinic in thyroid eye disease

    Objective To analyze the implementation of multi-disciplinary team (MDT) clinic for thyroid eye disease (TED) and explore the significance of TED MDT clinic. Methods A retrospective analysis was conducted on the medical records of patients who visited TED MDT clinic at West China Hospital of Sichuan University between December 1, 2022 and November 30, 2024. Patient condition indicators were collected and MDT outpatient operation indicators were statistically analyzed. Results During the study period, a total of 696 patients were admitted to the TED MDT clinic, with an average age of (51.14±12.00) years. All patients were diagnosed with TED and showed symptoms of extraocular muscle involvement and restricted eye movement. According to the NOSPECS clinical grading system, all patients were classified as grade 4 or above. Among them, 693 patients’ orbital enhanced MRI showed that the extraocular muscles were in an inflammatory active phase, and 690 patients received periarbital injection of triamcinolone acetonide, precise orbital radiation therapy, and thyroid function regulation. During the research period, TED MDT clinic received a total of 90 visits, with an average of 7.73 patients per visit. The patient satisfaction rate was 99.67%, and there were no cases of experts being late, absent, or doctors with insufficient qualifications to participate in discussions. ConclusionThe TED MDT clinic has been well developed, and the experts within the team attach great importance to it, making it valuable for continued large-scale promotion.

    Release date:2025-04-27 01:50 Export PDF Favorites Scan
  • Preliminary exploration of data-driven outpatient resource planning for a large comprehensive tertiary grade A hospital

    This article analyzes the supply and demand data of outpatient resources in a large comprehensive tertiary grade A hospital from 2021 to 2023. Cluster analysis is used to classify the offline outpatient volume of each department and identify five different department categories with different outpatient volume characteristics. Based on the differences in outpatient volume and resource utilization between different categories and departments, this paper explores the supply-demand matching relationship of outpatient resources under normal and emergency states from online and offline outpatient. Based on the dimensions of categories and departments, this paper proposes an outpatient resource planning strategy that takes into account both normal and emergency states, providing a basis for improving the quality and efficiency of outpatient services in large comprehensive tertiary grade A hospitals.

    Release date:2025-03-31 02:13 Export PDF Favorites Scan
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